Privacy
This site is a side-project run by one person from Adelaide. We collect the minimum we need to take your order and stay in touch about it. We don't sell your data and we don't run ad-tech.
What we collect
When you place an order, Stripe (our payment processor) collects your name, email, and shipping address — we store the email and the address details we need for fulfillment. We never see or store your card details.
When you ask for a magic-link login, we send the link to the email you provide and store the email against any past orders.
We use Plausible for site analytics. It's cookieless and aggregated — we can see page-view counts but not who you are.
Where your data goes
- Stripe processes payments and stores card details. Hosting: United States and Ireland. See Stripe's privacy policy.
- Amazon Web Services (SES) sends transactional emails (order confirmations, magic links). Hosting: Australia (Sydney region). They keep delivery metadata.
- Linode (Akamai) Object Storage stores uploaded files (digital downloads, product images). Hosting: Singapore.
- Plausible.io receives anonymous page-view pings. Hosting: European Union.
That's the full list. We don't share with anyone else and we don't sell your data.
Cookies
We set a small session cookie when you log in (if you choose to), and Stripe sets cookies on the checkout page for fraud detection. Plausible doesn't set cookies. There's no advertising or tracking cookies.
How long we keep things
Identifiable order records (with your name and address): at least 5 years from the transaction date, per ATO record-keeping requirements. After 5 years we may anonymise the personal details while keeping the order record itself for accounting.
Anonymised order records: retained indefinitely as business records. They contain no personal information about you.
Magic-link tokens: 30 minutes (single use; deleted on use).
Session cookies: 90 days, sliding.
What you can ask us to do
Email us at orders@findingsimple.com and we'll:
- Export the data we hold about you
- Anonymise your details on past orders (your name, address, and email get blanked; the order records themselves remain for accounting)
- Tell us to stop sending emails (other than transactional ones for orders in progress)
Updates
If we change this policy, the new version goes live here. Material changes get a note.
Contact
Email us — we'll respond personally.